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FATV saves Fullerton College staff time by replacing in-person SAP workshops with online sessions.

Location Fullerton, CA
School Type 2-year public community college
Enrollment 21,941
Started FATV 2012

Dilemma:

Fullerton students are required to complete SAP counseling in order to appeal. Fullerton could not accommodate all the students wanting to attend the in-person appeal sessions and were having trouble finding classroom space and staff to manage the sessions.

GetSAP Results:

Students now have the option to complete this session online, 24/7, using GetSAP. During the first term this was offered, 723 students completed the online counseling saving Fullerton from conducting 21 in-person sessions.

GetSAP has allowed our students to learn and understand SAP in their own time, 24/7. It is customized to our individual SAP policy, processes, and procedures. I highly recommend this product to anyone!
Greg Ryan
Director of Financial Aid
Fullerton College

 

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